Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Check the car thoroughly on collection”

Written on: 15/11/2013

Arrived at Heathrow having pre-booked my car rental with Avis. On approach to the courtesy bus stop/pick up point the Avis driver literally pulled up and drove off again. Had to weight 15 minutes for the next bus. On collection of the car rental I noticed the car was covered in scratches, I'd say every panel had noticeable scratches. However, the form they tried to get me to sign said 'no visible damage'. They basically can't be bothered to check the car but would be quick to charge you extra for previous damage when you return the car. Also, no Avios miles (BA points)were credited even though this was actually booked via the BA website. In short, very poor service from a supposedly reputable player.

Was this review helpful? 0 0