Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2334685

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Appealing customer services”

written by Carol42 on 12/11/2013

Line was broken down in storm on 27/10. 1st reported fault on 29/10. Phone 9 times since, finally had engineer down on 6/11, he found the broken line after i kept being told by customer services, that the fault was in the area box, Open reach engineer was meant to report problem. After waiting another 4 days, phoned cust ser again today (12/11) to be told my file had been updated stating engineer could not gain access to property, i am no nearer resolving the problem, i have never experienced such appalling customer service.

Was this review helpful? 0 0