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★★☆☆☆

“Home insurance no not published & total rip off!!”

Written on: 12/11/2013 by blue888 (1 review written)

Home insurance no not published (or at least not very easily found on their website - the published no is for car insurance. This is a premium rate (8p minute) no. I was on the phone several minutes while the agent tried my policy no which didn't register on their system - it was only after she asked me about my vehicle that we both realised I was through to wrong dept - she put me through to home insurance, but it was Amiral! They then transferred me back to Elephant Car insurance, who found then left me holding while they found the no for me - Elephant Home Insurance new policies - it was only then I was transferred through to correct no where a very pleasant lady cancelled my policy BUT - there was a £50 charge for this as I am in the middle of the policy!

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