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“Terrible Service and Customer Care - Do not use!”

Written on: 12/11/2013

Booked service online fairly easily. However we were unable to take the the car away from the pick up point, upon calling and explaining the circumstances (I called a couple of hours later) They advised I had lost all of my money, no refund at all. When you have paid for a two week rental, this really id daylight robbery . The illiterate neanderthal on the end of the phone advised if I had called them at the pick up location, I would have recieved a refund, I explained I had a baby with me, but that did not seem to matter, terrible service and I will never use them again

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