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“Poor Customer service”

Written on: 09/11/2013 by sarahmarshal (1 review written)

Having recently purchased a dress from asos costing me £78, I am reluctant to return it to receive a refund because of all the poor reviews I'be read on asos's lack of customer service and their disgusting habits of stealing from customers by refusing to give them a full refund even when the item has been returned. In addition to this the length of time you have to wait for your refund is despicable, it doesn't take them long to empty out your bank account but when things don't go according to plan they take forever to return to you what is rightfully yours which is YOUR MONEY, asos you need to seriously start treating your customers with a lot more respect because loyal customers are now shopping elsewhere because of your diabolical 'customer service'. I will never shop with you again.

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