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“Poor service”

Written on: 07/11/2013 by MrBear23 (1 review written)

I bought a group to go Tallinn Estonia with kpx travel, they have terrible customer service, I repeatedly was hung up on and passed from person to person, when I finally got through I was told that the dates that I had booked which were between 10-28th jan was not available even though I was the only person on the group on website that had purchased for that date period, I was then told that I could go the date I wanted if I paid a supplement of £101 per person, this company are trying to take peoples money, do not book with them, I contacted group on and received a refund, very disappointed with how bad a service kpx provided and the attempt of trying to take more money from me.

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