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“Good cars and very good customer service”

Written on: 03/11/2013 by Hank Bolliday (3 reviews written)

The staff at the check in desk are superb. They are off-airpot at Alicante, but with frequent shuttle bus. This was the second time I had hired from Drivalia (and I have tried most of the others as I live here in Spain). I was just as impressed as the first time a couple of months ago. They are friendly, efficient and the whole system runs like clockwork. The car on both occasions was good (a few scratches this time - but it was clear they were not going to play the game so many hire companies do and try to charge you for minor - or unrecorded - damage (and they did not).

They do operate a collect full and return empty fuel policy (like many other of the budget renters) so be aware of this.

All in all I would recommend them thoroughly. They seem to be very honest and above board (unlike many of the others) and the cars are good quality too.

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