written by Minipen on 29/10/2013
I ordered 3 jumpers - one was perfect, one was extremely big (the man's), although we'd measured a favourite jumper to get the size, and the other one wasn't to my taste. I sent the 2 back, with a request for a replacement and a refund. Within a few days, I'd received a refund and notification that a replacement had been sent, which duly arrived the next day. Another perfect fit, very impressed :-) We are now both happy bunnies in cosy new jumpers!