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★☆☆☆☆

“Poor quality, awful customer service”

written by on 28/10/2013

Recently bought a pack of nuts from Holland and Barrett.
Not only their products are overpriced, but also of a poor quality.

As I was snacking on this bag of walnuts while watching tv, I noticed something strange but didnt pay attention.
Almost the whole bag eaten, i realised that most of the walnuts had maggots in them.

This is absolutely disgusting and unacceptable!!!

When I emailed them about the problem, they took about a week to reply, and just gave me a complaint code and no answer and no apology.

This is a very poor customer service, and I am a very unhappy ex customer.

Never shopping there again and really recommed everyone to think twice before they purchase goods from there!

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