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“Poor customer service, poor delivery. Do not use.”

Written on: 25/10/2013

We moved across to creare from a small local provider. Initially we were impressed, we had SEO where we had none before, we had a much better looking website etc. And there it stopped. The salesman kept trying to upsell to us (even when asked not to), the SEO work stopped, the 'customer service' contact changed constantly, promises weren't kept.

Integration into CRM etc was poor and took for ever. Timescales weren't met for just about everything. This business give you the impression of just being another number in a long line, and aren't cheap compared to the market. I would recommend people think long and hard about what they want to achieve before selecting this provider. We are not actively looking for an alternative as we want a personal and responsive partner for our online presence and marketing.

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