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Written on: 23/10/2013 by JoseCuervo (1 review written)

I ordered a birthday present for my wife and even though I was advised delivery would be a few days after the date I continued with the order as it was something she really wanted. It is now almost three weeks AFTER the birthday and there is still no sign of this order. And when I look at my account it is showing no order was ever made - despite the fact I have confirmation of order placed, order number, delivery date etc. In the meantime, I am still getting daily emails from Brand Alley with an invitation to place more orders. No thank you. Just send me my order already. Unacceptable and unprofessional!

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