written by KarenBeckett on 22/10/2013
We booked our holiday through 321 travel on Wednesday 16th October to fly to Malaga on Saturday morning, the guy who took my booking assured me I would receive confirmation late that evening or very early the next morning. I called the reservation line at 9am the next day askng for my confirmation email and was told all the coms were down and I would receive it later that morning. When it got to 4pm that afternoon I had to call again and a very rude impatient man told me my holiday was no longer available but he could offer me something else a lover star but over £100 extra per person. I did not book with him and I didn't get my holiday. The service I received was shockingly poor and I would advise NO ONE to book the joke that is 321 travel.