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“completley unproffesional”

Written on: 22/10/2013 by KarenBeckett (1 review written)

We booked our holiday through 321 travel on Wednesday 16th October to fly to Malaga on Saturday morning, the guy who took my booking assured me I would receive confirmation late that evening or very early the next morning. I called the reservation line at 9am the next day askng for my confirmation email and was told all the coms were down and I would receive it later that morning. When it got to 4pm that afternoon I had to call again and a very rude impatient man told me my holiday was no longer available but he could offer me something else a lover star but over £100 extra per person. I did not book with him and I didn't get my holiday. The service I received was shockingly poor and I would advise NO ONE to book the joke that is 321 travel.

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