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“photobook omissions”

Written on: 16/10/2013

I received the photobook I ordered today and can't fault the quick service, it has arrived within 2 days of placing the order. It is a gift for my daugters 21st. Unfortunately text is missing from one of the pages. I reviewed my order online to see if I had accidentally deleted the text, but found it is still very clearly there. There customer service response is that is has been lost in cyber space and therefore it is not their fault. Therefore if you use Asda and submit your finished photobook, there are no guarantees that what their website shows you will get, is what will actually arrive. I wouldn't use them again - I will take my business elsewhere.

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