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“We had to wait for a good 1hour and a half for the bus ”

written by on 15/10/2013

We landed at luton about lunch time we got to bay 12 and then we waited a good 1 hour and a half in the freezing cold and rain all the other passengers where cross with the staff and we where all queuing as their was only 1 bus and if you missed one bus you had to wait another 40 mins they need to put more buses on for air parks not very good at all. I also nearly had to stand on the step I was really annoyed because if the driver had to break I would of nearly fallen off the step but lucky enough a very nice couple let me sit down on the seat and they let my mum sit down aswell. I don't think they should let people stand on the steps and it also took us a long while to get everyone suitcases on and off the coach and then their was a queue to get you key out of the box at the air parks after we got in our car we did not get home until 4pm a d then we started unpacking our suitcases I did not sit down until 6pm I am very cross and tired. The staff where not very friendly at all.