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“WASTE OF TIME!”

written by on 09/10/2013

Switched after being tempted by the £100 incentive and wish I'd never bothered as the whole experience has been a complete nightmare. The £100 was not deposited as promised nor did they transfer any money from my old account into the new Halifax one. They did however transfer my direct debits who attempted to take payment from an account with no money in, thus causing my new account to go into overdraft and charges were applied. I spent over and hour and thirty minutes sorting this out on the phone and was given a £40 credit as an apology. To top it all off after 8 weeks of waiting for my old Yorkshire bank account to be closed I ended up going into the bank and closing it myself. The switch account in 7 days thing that they like to gloat about is a load of rubbish. Stay put with your own bank, this isn't worth the hassle or the stress.