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“Horrible customer service”

Written on: 04/10/2013 by MrsLaister (2 reviews written)

The clothes are okay, overpriced for something made in china but still claiming to be "all british".

But the customer service is just so frustraiting!
Be prepared to receive only a part of your order because the other part will take them 3 weeks to get back in stock (surprise surprise!) Nobody will inform you about this issue until you call them (don't even try to email).
So I had to wait for a coordinated item for a month!
As soon as the other item was dispatched they charged me for it AGAIN! How crazy is that?
Still waiting for my refund.
Never again...

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