Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
2265643

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★★★
WRITE A REVIEW

“Impressive customer service!”

written by AttilaTheHun on 01/10/2013

My order contained an item that was not on stock. Tredz communicated this and offered to send the items on stock first, which arrived in time.
When the remaining item arrived, I was again contacted that it is being sent.
Unfortunately, the item did not arrive. After about two weeks, I contacted Tredz. We assumed that the item was lost in transit, which is - knowing local post service - very much possible. Tredz offered options again: refund or replacement. As I still needed the part, I opted for replacement, which was sent by tracked delivery this time.
Big thumbs up to Tredz for handling this issue in this manner.
And big thanks to the person who was my contact person and who always gave prompt replies and who made all the efforts to get the parts to me.

Was this review helpful? 0 0