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“dedicated server service is a joke”

Written on: 26/09/2013 by russbtw (1 review written)

signed up a short while ago as I wanted to host my sites in the UK and found

their 45 main setup was not 45 minutes, it was at least double that, we had an issue with the service and needed a restore fast, but they came back with a couple of days to just organise it and they'd get back to me, their support were useless the lady I talked to didn't have a clue (nothing personal she was quite friendly) and ended up moving to another host which turned out to be much faster than waiting for their help.

gotta hand it to them though, their web panel was quite useful even if the reboot button broke every other time.

do not get a server with these guys as if something goes wrong or you need something doing on the server locally they are in no rush to help.

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