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“Ruined my credit file and taking no responsiblity ”

Written on: 23/09/2013

one of the most awful experiences ever...I was overcharged by Next Directory who then sent no statements to me so I wasn’t aware of what they had done and then they placed an entry on my credit file for non payment of a measly £20 balance which means I can no longer apply for credit!!! spoke to them on so many occasions and they are refusing to take any responsibility for their stupid incompetent actions...completely useless and one of the worst customer service experiences ever!!! am now taking them to court as they seem incapable of any coherent discussion

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