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“Do Not Use under any circumstances”

written by on 23/09/2013

I accidentally formatted my external disk drive and sent it to Rapid Data Recovery. They recovered very little data, most folders were empty but charged a total of £475. I had to phone them to get the return of my hardware. When I received it, part of the disk caddy in which the drive was installed was missing. Calls to their office for an explanation have to date got me nowhere. There was nothing wrong with the drive itself and no reason to extract it from its caddy, so I now have a drive that is in a worse state than when it was sent. Like others I wish I had researched this company and its associates earlier. I am now looking at getting redress by other means.

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