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“Never again ......”

Written on: 22/09/2013

I booked a holiday to Portugal with low cost holidays back in June, yesterday I received a voicemail on my phone to say that they were cancelling my holiday as there had been a pricing error ?.... We were due to go in 2 and a half weeks I had printed off all our hotel confirmation and flights which we booked separately to be informed that we were to contact them and we could still book the same hotel but at today's prices..... It's taken them 3 months to tell me that the hotel would not confirm my booking??? The person I spoke to said sorry but I should of read the small print and she would refund my money that I paid for the hotel when I asked about the flights she said we haven't booked through them so no we would not get a refund for the flights, which are no good to us now very rude, told what did I expect at. That price i informed her that her company advertised it and it was there error not mine.... Be warned this company is disgraceful, never again .....,,,

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