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“After sales terrible! Be very careful, or just AVOID!”

Written on: 20/09/2013

When booking everything was fine. Then Broadway Travel showed their true colours. We had asked to book 3 check-in bags 1 per couple.(6 people 3 couples) But they booked 3 bags to just one person, so Monarch policy only allow max 20kg per person even if you book 3 bags for that person. Then we paid extra for allocated seating and more room. They changed the seats on the outward flights without notice. When we tried to resolve the matter, they just wouldn't listen. We ended up paying over £100 more!!! NOT RELIABLE AT ALL. I WOULD AVOID BROADWAY TRAVEL

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