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“Shockingly Bad !!”

Written on: 18/09/2013 by elmhurst300 (2 reviews written)

Four pairs of very expensive Persol sunglasses were returned to me after several unsuccessful attempts by Direct Sight to reglaze them and apply the correct tint.
Of these, two pairs suffered frame damage during the reglaze process which, based on this sample of their work would indicate a 50% failure rate for reglazed frames.
They refunded the monies paid for the reglazing but not for the frame damage or multiple return postage costs paid for by myself to falilitate rectification of what I consider to be their abysmal standards of workmanship.
The fact that they made at least a partial refund of overall costs, I would suggest, is an admission of failure on their part.
I will avoid this company at all costs in the future, however readers of this review must decide for themselves.

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