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“Excellent, consistent service”

Written on: 16/09/2013

I would like to report the excellent service I encountered recently at the Nottingham, Maid Marion Way store. My mountain bike was booked in for a full frame bearing replacement service on a 2005 Specialized Stumpjumper. The mechanic phoned me directly when the work was completed and talked me through the work he'd done. He had quite a challenge as the main pivot bearings were siezed to the bearings but he succeded! I appreciated the work he'd done and that he took the time to call and talk through all the repairs he'd carried out. It's not often that bike shops do that and I'm really grateful. This is third time at Evans Nottingham that it happened. The consistency in service is excellent and I will be using the shop again in the future. Please pass on my thanks.

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