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“no replies to e-mails and hotel review”

Written on: 12/09/2013

read trip adviser review aqua aqua 25/8/13 to see our review all I can say the good reviews must be from the families that allow their children to run everywhere and people that don't have any standards. This hotel is awful it was recommended by one of your sales staff said resort was nicer than Santa Ponsa which I was looking at. When I came back I e-mailed you about the shuttle bus 3 times STILL you haven't replied, very poor customer services, obviously you get what you pay for. Truth we were told this hotel was ideal for a 3 year old not true wouldn't even let her join in the dancing at night.

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