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★★★★☆

“The effective communication skills course was really...”

Written on: 10/09/2013

The effective communication skills course was really enjoyable and has helped me gain a better perspective on how others react and interact with different personalities. The teacher came across as enthusiastic, helpful and funny, therefore keeping the day interesting and entertaining!

I found the section where the tutor talked about ways of being assertive very useful, linking well to my current role. Also, the more practical side of the course where we participated in a group helped identify great examples of distractions when communicating and was good fun!


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