written by on 05/09/2013
An initial poor start when i tried to book 08.00 hrs my booking was rejected apprently after 2 advisors i was told that this price was no longer avaible why then was it still being advertised ?
On calling the company to resolve this problem i was told there would be an adminstration fee which i was very unhappy about as i had completed all the forms etc on line earlier. This was wavered and another price given to me still higher than the advertised price by over £30.00 i felt there was no option as this i was told was the last seat avaible on the internal flights but must state that in a recession this is a large sum of adittional fare. The gentleman who eventally delt with me had a pleasent manner and was as helpful as he was able.