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“Poor Customer Service!”

written by Tank5464 on 03/09/2013

I ordered six suits for my wedding and not one of them fitted!
Examples include trousers too long, waist coats far too short, shirts far too big and the best man's shoes not turning up.

I had a final fitting date of 28/08/13 but was later told by the local branch that the suits wouldn't be in until 02/09/13, just five days before the wedding! Customer services have told me that the lack of shoes was down to an IT error and the rush for the correct sized suits was down to me not turning up on the final fitting date specified (28/08/13). I couldn't believe their response!, They didn't even know they had sent the suits five days late!

So here I am four days until my big day waiting for five suits to turn up. But according to Greenwoods, it's not their fault!

My family and friends now know not to use Greenwoods and I dare say 120 other people on Saturday might think to go elsewhere when looking for a suit.

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