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“Deceptive sales presentation”

Written on: 30/08/2013 by amauriced (1 review written)

LA Fitness in Holborn is using deceptive practices in their advertising and contracting. They advertise a two-month membership, which I signed up for. I confirmed with the rep more than once that the term was indeed two months, and confirmed with the manager as well. I found that it is actually a rolling membership that requires 30 days notice to cancel. This was not disclosed. Apparently, negative news coverage has not prevented them from continuing these practices.

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