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★☆☆☆☆

“Used to be excellent, now terrible”

written by groovydude on 28/08/2013

I joined BeThere in 2007 and it was totally awesome. But since they sold out to Sky in 2012 its now totally rubbish. The internet suffers from lag, packet loss (5% to 22% in my case), slow to the point of unusable upload speeds, inconsistent up and download speeds, and after 6 weeks of logging a support call to get this fixed, customer support don't have a clue what the problem is. Infact the only thing they are good at is asking you to do more and more tests but not doing anything to solve the problem. Even a lift and shift didn't work. I am now moving to another supplier. I am so dissapointed that this used to be one of the best internet providers, and now they are rubbish. Another "Sky" success story, turning something good into a service you wouldn't pay for.

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