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“Absolute Rip Off ”

Written on: 28/08/2013 by 123ianmartin (1 review written)

On returning my car at Glasgow airport a slight dent was pointed out to me on the rear boot lid, this was not me but I didn't check the car the day after as advised as It was dark on collection, I was told as I had taken out extra insurance that it would be a charge of £20.83 + vat so I didn't bother to argue and signed it, only to be charged a total the following week £131.80, when I called whenever in the world customer services are, all these hidden charges appeared
Extra insurance surcharge for premium location + vat
16% tax on airport pickup, 16% charge in damage because of premium location!!!! And tax and surcharges on a few other things as well!!!
You have been warned!!! Do not use avis!!! They maybe good but wait till something unexpected happens or like me they find damage you missed!!! They will charge you for everything + vat and then load a 16% surcharge on that too.
Absolute rip of company.
Europcar on enterprise are cheaper and don't hide any costs.


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