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“Didn't book me the right standard of room”

Written on: 27/08/2013 by BigSue (1 review written)

Although booking process was fine Late rooms did not pass on that I had booked a superior double. When we got there we had been booked a basic en suite. This was very disappointing. The hotel confirmed that they had not been passed the correct details. I had to negotiate a new deal with the hotel for the cheaper room as the hotel was then full.

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