Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Would not recommend”

Written on: 26/08/2013 by justanothertraveler87 (1 review written)

I was booking a trip for a friend and I to Cabo San Lucas at the Sandos Finisterra. I liked the rate and all-inclusive deal so I decided to book it. When I tried to book it, the site kept timing out on me. I received an itinerary email from, but no confirmation number or anything. Thus, I called the number provided in the email and the lady said it looks like it did not go through. She tried to help me over the phone and it would not go through with her either. Confused and frustrated, I got off the phone with the lady as she was no help. A few minutes later, I received a call from a different person at and she tried to help me book the trip again. She was unable to do so as well and the website kept timing out on her part also. AFter another try on the representative's part, it would not go through. She said she wanted to try and book the plane ticket, then the resort after to apply the flight+hotel discount. Somehow some way, she was able to get the plane tickets, but for way more money and an extra $50 fee for having her book it over the phone. I was incredibly unhappy about the sudden bait and switch as I needed this flight + hotel as I am to meet with other friends on this trip who booked it only a few minutes prior to me. All in all, I was able to get my plane ticket + hotel reservation, but the whole process took me over an hour and the trip ended up costing at least $100+ more than the price which I tried to pay online. Next time, I am most likely going to go with the bigger traveling websites like to try and avoid this.

Was this review helpful? 0 0