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“SHORT SUPPLIED AND REFUSED REFUND **BAD CUSTOMER SERVICE**”

written by LiamBelton on 23/08/2013

I purchased 10 x Steenbergs Almond Extract 100ml from thehealthbay.com on the 2/8/13. I received a delivery a few days later but was 1 bottle short. After two weeks of contacting the customer service team they have still not looked into the shortage. I have asked on numerous occasions for a refund or a bottle to be sent to rectify the shortage. They have refused to do this to date. They are happy to take your money and short supply you, knowing they are making an extra few quid!! Apart from the customer service team not helping with this issue, and not returning any of my calls as promised, there attitude was appalling. DONT BUY FROM HEALTH BAY!!!

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