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“Great product, absolutely diabolical service”

Written on: 21/08/2013

The Wesleyan are living in the dark ages with customer service - the product was good. One problem was with amending online payments and even worse, the 'talk to the hand' attitude of staff at all levels when I made a few complaints. Staff are stalled, lied and then arbirarily closed my account - no where does this seem valid in the terms and conditions. I'm moving my investments elsewhere.

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