written by on 18/08/2013
We were given a Golf which was great to drive. The man on the desk was very helpful and pleasant. The only problem was that we had a £1000 excess and would have had to pay an extra £60-£70 pounds to reduce it to £250 excess. I wish we had done that as I was very worried that we might damage the car. It was a constant worry and I feel the rental company shouldn't add that extra cost.