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“ok but not as advertised”

Written on: 11/08/2013

I booked with hoodaki on 3rd of august the price that wasw advertised on there website for the date I wanted to go was 700 gbp but I was told by their rep [ronn ] that that price was not available but if I could fly a day earlier he could do it for 775. he then reduced it to 755 so I agreed he then said I would soon get a e mail. I waited for 20 minutes but no e mail had arrived and I had to go out, when I returned the e mail was there but the price was now 765, he said there was a 10 pound booking fee . now I travel to Thailand at least 2 or three times a year and I have never been charged a booking fee before, I then called him and he did reduce this by ten pounds. but said it would have to be in vouchers. but to be fair generaly the service was good, I just wish that if a price is advertised that they honour that price

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