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Written on: 09/08/2013 by hannahw89 (1 review written)

I have booked my holiday with them and am due to go on wednesday and in all honesty I think the holiday will be great but my experience with Jetline has been awful. There have been a string of problems but most notably they have charged me for transfers which I didn't ask for, want or agree to and are now refusing to cancel them or refund me any money. After numerous phone calls they are now trying to tell me they never actually charged me for them to start with and that the price charged is solely for accommodation despite the fact transfers are explicitly listed on my invoice at £76. Either arrange all parts of your holiday yourself (which I usually do and regret not doing this time) or use a reputable tour operator.

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