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“Such a disappointment”

written by on 08/08/2013

I've done 3 CBTs with these guys, bought numerous bits of kit including my bike which was over £3g and had all my services through them. Recently my tire needed changing so I booked in for a full service whilst i had the cash and the time. Tire got sorted. I paid up, happy days and went to work. On the way I filled the tank and drove the 8 miles to work did my shift, got on my bike and drove the 8 miles home... noticed I had no petrol. I queried this with Aprilia who said it was an oil leak, i told them there was no oil in, on or around the bike. They then said it was because the tire was flat and that causes more pull on fuel. What bothers me is... a, this wasn't an issue before the service, b, the service should have highlighted any problems and c, they'd just "sorted" the tire!? If i wanted it sorted I had to pay. Unreal! They also quoted me £135 for an ongoing 'headstock' problem (that was a first just my imagination to a full on issue) that turned out to be just the bearings and was sorted by them for a tenner.

Sean was the only saving grace of this place and since he's left it's awful. I will never go back to these guys as I'm so, so disappointed in them. I feel like they just have a good laugh at my expense everytime I go in. I don't profess to know a lot about bikes but thats why I expected them to be reliable. I feel so let down.