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“name corrected on flight ticket”

Written on: 08/08/2013

It took us more then 4 days to get the name changed on the flight ticket as it was a typo error. Due to the flight was with Thomacook therefore we have been instructed to called them instead lowcost did not want to help. This happened in may this year. Thomascook didnt want to help either all they said is to amend on their web site, this a a very simple issue and ig wasnt easy to resolve. We have to call both many times and calling thomascook was like a nightmare cos the minimun waiting time was like 45 mins. Finally lowcost decided to amend the name for us but it cost £60 for return tickets

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