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“Transfer not at my airport”

Written on: 07/08/2013

I arrived at Barcelona airport only to wait hours for my transfer but found out 2 days later it had been arranged for Girona, as this was the nearest airport. I added my flight number when I booked my accommodation, only to be told they are too busy to check flight numbers. I also did not get the transport back to the airport but they still have not refunded any of the money. I am not happy at all. I unfortunately printed off my travel documentation but left them at home, had to pay to stay in a hotel in Barcelona. I have written to Hotel4u and have been advised that because I did not check my details then there is nothing they can do.

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