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“dreadful service home and abroad”

Written on: 27/07/2013

Kept waiing at marakesh airport for nearly 2 hours.
Tricked into paying for premium insurance cover
Tricked into paying for car park charge to get car out
The car was scratched and dented
Tricked to pay extra money "cash in hand" on the avis desk upon returning tbe car FULL of petrol
However apparently it was not quite to the top - however it was at exactly the same level as when collected
Had one unsatisfactory reply since home mid may and since been ignored
How can a company like avis not be proactive about the reviews received

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