written by JRPcanada on 22/07/2013
I am Canadian. Practically impossible to use in Mexico. Hardly accepted in a country that has so much tourism; not even the banks want them. I decided to cash them in the USA and travelled to Texas, where I still found enormous resistance even at the banks. Whenever I phoned customer service, they lied to me. When I checked for online information at the AMEX website, the addresses that AMEX listed as their offices turned out to be some banks, Walmart stores, and HEB supermarkets which did not cash the cheques. There is not a single AMEX office in Mexico, and now after this horrible experience I believe that there may not be any either in the USA. I will never use AMEX again.