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★★★☆☆

“Nice Holiday Break Spoilt By Foibles and Lazyness”

Written on: 20/07/2013

I have been before:
The stay was fabulous and the parc is a great place unfortunately this stay was marred by a filthy villa and two rude members of staff in tow different eateries on the site.
The villa had missing itinerary, broken and frayed blinds.
The outside of the patio area was riddled in cigarette ends over 30 I had to clean up (I have photos) The chairs were filthy under the seat cushions and had not been hoovered, under the beds had not seen a hoover for some time, there was dirt and fluff everywhere.
In Bella Italia I came across for the second time, the most rudest of senior staff working there who could not cope during a very busy period.
My hand was bitten off when I tried to get a desert menu after waiting 20 minutes. A small 3 course meal took 2 hours to serve and eat after they lost the order for the deserts.
It is understood that this person has been complained about continuously and the company will do nothing about it.
One of the members of staff in the Lakeside Starbucks was a little rude and tetchy when serving you, the smiles were a little unrealistic and somewhat strained.
Pool staff were a little arrogant and full of themselves and did not appear to be hospitable.
There was an impression that we were there to do them a favour and not the holiday maker, or vice versa.
The rest of the staff were quite pleasant.
The resort was in great shape apart from the villa, it was so hot it was like being in the south of France.
It is such a shame that a small minority spoilt some of the expericences.
You cant have it all.
The old advert saying for center parc used to be go where the weather cant spoil it, that may have been the case in 30 degree sunshine.
But on this occasion some of the staff did instead.

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