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“Worst seller experience ever”

Written on: 17/07/2013 by ivanac (1 review written)

I had two tickets for Melt! Festival I was not going to use so I put an ad here and in other websites like (that one works well here in France). In the end some guy asked for them on facebook and was ok about him just doing a SEPA transfer and I sending him an e-mail with the tickets. I forgot to turn down my ads and eventually someone got interested in them. On zepass they just sent me an e-mail asking if I wanted to seal the deal, I answered no, they cancelled my listing and that was it. But here the deal was apparently already sealed when I put the listing. I asked the customer service what I could do and they left me a message with a hidden number so I wasn't able to call them back. In the end they just told me by e-mail that there would be a penalty charge of 50GBP plus additional costs that may appear during sourcing the replacement tickets. Ok, I knew I would have to pay fees but seriously?! 50GBP?! That's more than what I was going to earn with the tickets!

All in all putting a listing on this site is actually much riskier than it seems.

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