written by jonesy2 on 03/03/2004
Good Points
Very easy to install and set-up. The quick set-up booklet supplied is written in plain English. Sound reproduction is the best I have ever heard on a telephone recorder.
Bad Points
There are some system phones that it is not compatible with, although all standard phones work well.
General Comments
CopyCall BTR software installs quickly and there is also some free software on the disk. I.E. back-up software and a transciber. The transcriber is great. It slows down the recorded call so that you can easily type it out if you need to. It also jumps back and forward through the conversation as you need it.
The recorder does exactly what is says on the box.
Very reliable and clear. Just minimise the software and let it do its thing and it won't let you down. - I was impressed.
We bought 10 for our small call centre for a mere £390. We saved a fortune.