written by on 15/07/2013
I purchased an HP G7 Pavilion laptop last week and paid for the one day delivery service. The courier, DPD, duly notified me of a delivery window but then delivered the laptop to another address, claiming nonetheless that they had delivered it to "the correct postcode"! After two days of searching, I finally tracked down the parcel myself, delivered to a different postcode. In my opinion SoL is let down by a very poor courier service and I would urge caution in purchasing from them until their dispatch procedures are improved.