written by vacationrater on 14/07/2013
VTG would've been 4-5 stars years ago, but in my most recent booking, VTG IS A NO STAR!!! VTG might be a good site for cheap and competitive prices, but dont expect to get any good service if you ever run into problems after they've taken your money. I've been waiting for a refund for over a month, and both my booking agent and his manager (Zander Beck) will not follow up with any of my emails. Its very disappointing and unprofessional. Sad....