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“Must be a fraud!”

written by mgoulden on 12/07/2013

I ordered goods worth £232.75 in October 2012. They hadn't arrived by 23rd January 2013 so demanded a refund. Unsurprisingly, I didn't get one, despite several requests and 2 replies from them saying I would receive the refund within first 5 days then 2.

I started court proceedings via Money Claim online and got judgment in my favour, but I would advise others in a similar situation to me to take care. My claim was against the then registered company of furniturebuyer, HOME IMPROVEMENT CORPORATION UK LIMITED(07227593), but because the registered address of this company is a virtual address only, any court judgment can't be enforced by court bailiffs - no goods to take. I only learnt this after the fact and have now wasted a further £125 in court costs.

I have now found out that the registered company of furniturebuyer.co.uk has since changed from Home Improvement Corporation to FURNITURE FURNITURE LIMITED(05905808). I can't instruct baillifs to execute my warrant against this new company and so would have to start the court process all over again!

I've accepted I won't get my £232.75 back and my court application was also money wasted. In future, any big purchase I make online will be via credit card.

This company (whichever one it is!) seems fraudulent to me. I could be wrong, but just in case I've reported a fraud to www.actionfraud.police.uk by calling them on 0300 123 2040. I would urge anyone else treated like this by the company to do the same.