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“Online Ordering Is Shockingly Bad”

written by pissedoffwithhobbs on 09/07/2013

After nearly one week ( funds from bank still on hold ) I contacted the customer service team about my online order, my account/order was on hold for REVIEW, now everything I ordered has sold out! Disgusted that they do not hold onto the item's that WERE IN STOCK when I ordered them, especially as they had reserved the money from my bank account. Believe it or not HOBBS, your customers do not know that they have to contact you when an order is up for review, there is nothing in your emails STATING CONTACT US! This was indeed the excuse I was just given, so therefore trying to transfer the blame. This is not the first time they have messed up an order from me, however it is certainly the LAST!!!!!!!

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